Stronger mobile checkout and after-hours enquiries captured by AI receptionist.
Illustrative website concept for this sector — not a live named-client UI screenshot.
Private / under NDA
A dated storefront buried stock status, took too many steps to pay on mobile, and left evening shoppers with unanswered phone messages.
Before Duyuz: Legacy theme, inconsistent product templates, Instagram DMs as the default “is this available?” channel, and no after-hours capture.
Rebuild on Shopify with clearer collections, honest stock, a shorter mobile payment path, and an AI receptionist for after-hours questions.
Shopify Business rebuild with collection clarity, conversion tracking, stock honesty on product pages, plus an AI receptionist for common product and delivery questions outside opening hours.
Services used
Mobile checkout friction dropped after a one-page payment path and clearer stock messaging. After 18:00 product questions that previously hit voicemail were briefed by an AI receptionist into the inbox. Repeat orders and evening leads both improved within the first quarter.
Verified metrics available on request
Results shown in our case studies are based on verified project data. Outcomes vary with competition, review velocity and content readiness.
Private / under NDA
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