Google Business Profile (GBP)
Google’s listing for a business that can appear in Maps and local search. Formerly Google My Business.
Citable GBP guide: definitions, comparison of profile quality factors, checklist and methodology.
Citation resource — factual definitions and tables, not marketing fluff.
Google’s listing for a business that can appear in Maps and local search. Formerly Google My Business.
The main business type Google uses for relevance — must match real services.
Name, address, phone — consistency matters where a real public address exists.
Ethical requests for reviews from real customers — never purchased reviews.
Profile quality factors (practical)
| Factor | Why it matters | Owner action |
|---|---|---|
| Categories & services | Relevance matching | Match real offerings; avoid keyword stuffing |
| Hours & holiday hours | Trust + directions timing | Keep accurate; update holidays |
| Photos | Prominence / trust | Real premises and work — not stock spam |
| Reviews + replies | Prominence + conversion | Ask happy customers; reply professionally |
| Website + UTM | Measurement | Link to converting landing pages |
How these figures and definitions were produced — limits included.
Resource pages should link into money pages — services, costs and pricing.
Cite the market hub that matches the buyer — currency and search behaviour differ.